top of page

Framezz Privacy Policy

Effective Date: 01-10-2024

​

At Framezz, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our platform. By using Framezz, you consent to the practices described in this policy.

​

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of information we may collect include:

1.1 Personal Information:

  • Account Information: Name, email address, phone number, and payment information (e.g., credit card details).

  • Event and Service Details: Information related to your event, including event date, location, and Filmer preferences.

  • Filmer Information: Portfolio details, video samples, experience, and pricing.

1.2 Non-Personal Information:

  • Usage Data: Information on how you interact with our platform, such as pages visited, time spent on the site, and technical information (browser type, device information, etc.).

  • Cookies: Small text files stored on your device that help us track your usage and preferences.

​

2. How We Use Your Information

We use the collected information to:

  • Facilitate connections between Filmers and Event Organizers.

  • Process payments securely and manage transactions.

  • Communicate with you regarding bookings, services, and updates.

  • Personalize and improve your experience on the platform.

  • Prevent fraudulent activities, enhance security, and ensure compliance with legal obligations.

​

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 With Filmers and Event Organizers:

  • Once a booking is confirmed and payment is made, the contact information of both the Filmer and Event Organizer is shared to facilitate communication and service delivery.

3.2 Third-Party Service Providers:

  • We may share your data with third-party service providers that help us process payments, manage communications, or provide technical support. These providers are bound by strict confidentiality agreements and can only use your information for the purposes specified.

3.3 Legal Compliance and Protection:

  • We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activities.

​

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. This includes encryption, secure servers, and restricted access to personal data. However, no system can guarantee complete security. By using Framezz, you acknowledge that you provide your information at your own risk.

​

5. Your Rights

You have certain rights regarding the personal information we collect, including:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can update or correct inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.

  • Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in any promotional email or by contacting us directly.

To exercise these rights, please contact us.

​

6. Cookies and Tracking Technologies

Framezz uses cookies and similar tracking technologies to enhance your experience on our platform. You can control or disable cookies through your browser settings, but doing so may limit your use of certain features of the platform.

​

7. Third-Party Links

Our platform may contain links to third-party websites. Framezz is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

​

8. Children’s Privacy

Framezz is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

​

9. Changes to this Privacy Policy

Framezz reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website. Continued use of the platform after such changes signifies your acceptance of the updated policy.

​

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

bottom of page